Rave reviews

“When we first brought in Memo, we wanted to reshape our brand identity. We’ve since added 4 locations and Memo has been an important part of our growth. Douglas has a unique combination of skills. Not only is he an excellent artist and designer, but he understands business objectives. He has the ability not only to create broader themes through detailed design choices, but to succinctly communicate to the business owner how those choices support the multiple strategic and tactical goals of the business.”

— Dan Pace, Partner, Zucker’s Bagels & Smoked Fish

“Memo is a valuable asset to our team. Their knowledge of this industry has enhanced just about every aspect of our food halls.” 

— Eldon Scott, CEO, Urbanspace

“Hiring Douglas as creative director for our Nashville expansion is one of the best decisions we have made as a company. His team took on a wide series of tasks and expedited the pre-construction, construction, and closeout process. The great challenge that we had with the space was how to create a fast casual/counter service model feel a little more homey and less like you were being rushed out the door. The end result speaks for itself. Not only do we love how everything looks, we love how it feels — and so do our guests.”

— Adam Lathan, Executive Chef, The Gumbo Bros.

“The thing about Douglas is his authenticity. His sensibility is ingenious, original, and super-smart. It’s truly in his blood. You can’t get that stuff from many people...and god knows we’ve tried!”

— Julie Gaines, Fishs Eddy

"Quite simply, Memo is a joy to work with. I can count on their team to be highly creative and professional."

— Mary Wagstaff, Wagstaff Media & Marketing

“Creating authentic spaces that align with a brand and translate to an experience that resonates with customers is our goal for every client. It’s what keeps customers coming back – the best marketing tool for any restaurant. Having Memo on board with Douglas as Creative Director provided this inspiration and focus to The Gumbo Bros. redesign. Memo allowed our team to maximize the client’s budget and streamline the timeline to deliver a space that is thoughtful and holistically designed. They’re excellent team builders and deliver on what they do flawlessly.” 

— Jamie Pfeffer, Principal, Pfeffer Torode Architecture

“As branding becomes essential to business success, Douglas’ expertise is invaluable. He’s led presentations on branding for my class of hospitality entrepreneurs for many years. I invite him because of his passion for the industry and in-depth knowledge of hospitality marketing and branding. His enthusiasm is infectious and inspiring. Students are left with a clear understanding of the critical value of branding and are equipped to apply it to their own concepts.”

— Alan Someck, Instructor, Institute of Culinary Education

“There’s no getting around how difficult a restaurant opening is, let alone in the current climate. But working with Douglas as our creative director took a significant amount off our plate and expedited the process. Memo also helped us execute the vibe and feel we wanted for this location, taking everything into account — from color schemes and branded materials to lighting and decorations. The amount of time I saved is hard to measure, and we could not be happier with the creative results.”

— James Wishon, CFO, The Gumbo Bros.

“I don’t make a single decision without consulting Memo first.”

— Florent Morellet, Restaurant Florent